Frequently asked questions
How do I choose the right spill kit?
Start with the liquid's safety data sheet, the likely spill volume and where it could travel. Use the compatibility guide or contact us with the substance details before ordering if you are unsure.
Can a product page confirm regulatory compliance?
No. Suitability depends on the substance, site, use and current rules. Use product instructions and safety data, complete a site-specific assessment and seek competent advice where needed.
Can you inspect or repair a bund?
Yes. Send the location, stored substance, approximate dimensions and any known damage so the team can discuss a survey, cleaning or repair.
What should I provide for a tank emptying enquiry?
Provide the postcode area, equipment type, approximate tank capacity, preferred attendance window and any access or site notes.
How do I report an urgent spill?
Protect people first and follow your emergency plan. Contact the emergency services or regulator when required, then call 01387 443016 with the location and substance details if known.
Still need help?
Call 01387 443016 or email sales@environmentalfm.co.uk.
Monday to Friday, 8am to 5pm